Atlassian-shop on-call
If you already use Jira, Confluence, and Statuspage, Opsgenie is the natural on-call layer. Uptimera plugs in without you having to re-pick a vendor.
On-call integration
Uptimera + Opsgenie
Forward Uptimera incidents to Opsgenie via its Alert API. Opsgenie's schedules, escalations, and routing rules take over from there — same model as the PagerDuty integration, for teams that standardized on the Atlassian on-call stack. Recoveries close the Opsgenie alert automatically.
Availability: Available on the Business plan — delivered through a webhook alert channel, which is a Business-plan feature. Free and Pro plans use email and Slack.
Setup
- 1
Create an Opsgenie API integration
In Opsgenie, go to Teams → your team → Integrations → "Add integration" → "API", enable it, and copy the API key.
- 2
Add an Opsgenie webhook channel in Uptimera
In Uptimera, open Alerts → Add Channel → Webhook, then set the Format to "Opsgenie". Paste the API key, choose your region (US or EU), and set a default priority (P3 is a reasonable starting point).
- 3
Attach it to your production monitors
Add the Opsgenie channel to the monitors that should page. Staging and side-project monitors can stay on Slack or email — pages should be reserved for things that actually need a human.
- 4
Test the routing
Use "Test" on the channel card. Verify the alert lands in Opsgenie at the priority you expected and routes through your on-call schedule.
What teams do with this
Multi-team routing
Create separate Opsgenie channels for separate teams' API keys and attach each to the right monitors — the API monitor pages the backend team, the marketing site pages the web team.
Auto-close on recovery
Uptimera closes the Opsgenie alert (matched by the incident alias) when the service recovers, so on-call doesn't have to manually clear stale alerts.
Common questions
Can I set a different priority per monitor?
The priority is set on the channel and applies to every monitor attached to it. To page at different priorities, create multiple Opsgenie channels — one per priority — and attach the right one to each monitor.
Does it support Opsgenie's responder routing?
Uptimera creates the alert (with an alias for dedup) and closes it on recovery; it doesn't set responders on the alert itself. Configure responder and escalation routing on the Opsgenie side using the integration's team and routing rules.
Is Opsgenie being deprecated by Atlassian?
Yes — Atlassian has announced Opsgenie's end-of-life, with full end of support on April 5, 2027 and migration to Jira Service Management. The integration works today; if you're picking an on-call tool fresh, factor the sunset in.
Ready to set this up?
Connect Opsgenie to Uptimera in under 2 minutes. Free plan included.