On-call integration

Uptimera + Opsgenie

Forward Uptimera incidents to Opsgenie via API integration. Opsgenie's schedules, escalations, and routing rules take over from there — same model as the PagerDuty integration, for teams that standardized on the Atlassian on-call stack.

Availability: Available on Pro and Business plans.

Setup

  1. 1

    Create an Opsgenie API integration

    In Opsgenie, Teams → your team → Integrations → "Add integration" → "API". Copy the API key.

  2. 2

    Add the Opsgenie channel in Uptimera

    In Uptimera, Settings → Alert Channels → "Add Opsgenie". Paste the API key and select the default priority (P3 is a reasonable starting point).

  3. 3

    Route production monitors

    Set the Opsgenie channel as a target on your production monitors. Staging and side-project monitors can stay on Slack/email — pages should be reserved for things that actually need a human.

  4. 4

    Test the routing

    Use "Send test alert". Verify the alert lands in Opsgenie at the priority you expected and routes through your on-call schedule.

What teams do with this

Atlassian-shop on-call

If you already use Jira, Confluence, and Statuspage, Opsgenie is the natural on-call layer. Uptimera plugs in without you having to re-pick a vendor.

Multi-team routing

Route different monitors to different Opsgenie teams — the API monitor pages the backend team, the marketing site pages the web team.

Auto-close on recovery

Uptimera closes the Opsgenie alert when the service recovers, so on-call doesn't have to manually clear stale alerts.

Common questions

Can I set priority per monitor?

Yes. The default priority is set on the integration, but each monitor can override it. Production database checks at P1, marketing site at P3, etc.

Does it support Opsgenie's responder routing?

Yes — you can configure responders (team, schedule, user) per monitor. Uptimera passes them through to the Opsgenie alert create API.

Is Opsgenie being deprecated by Atlassian?

Atlassian announced Opsgenie's end-of-life with migration to Jira Service Management. Uptimera will support both during the transition window and will publish a migration guide closer to Opsgenie's sunset date.

Ready to set this up?

Connect Opsgenie to Uptimera in under 2 minutes. Free plan included.